Terms and Conditions
Effective January 1, 2026
One Call Lodi Concrete Company, lodiconcretecompany.com, hello@lodiconcretecompany.com
Agreeing to these terms
These terms apply when you use the One Call Lodi Concrete Company website, ask us for an estimate or hire us for concrete work. By using the site or booking a job with us, you agree to them. If you don't agree, please don't use the site or book work through it.
When we sign a written estimate or contract with you for a specific job, that document controls the job. If it says something different from these terms, the signed document wins.
What we do
One Call Lodi Concrete Company is a concrete contractor based in Lodi, CA. We build driveways, patios, sidewalks, steps, slabs, foundations, retaining walls and other concrete work for homes and businesses in Lodi and the cities around it. You can see the full list of services on our home page and read more about our crew on our about page.
The descriptions on this site are general. What we'll actually build for you, and how, is set out in your estimate or contract after we've looked at your property.
Estimates and pricing
We give free in-person estimates with no obligation, because we can't price concrete honestly without seeing the ground, the access and where the water runs. An estimate is based on what we can see that day and the scope we talk through with you.
Some things only show up once the old concrete is out or the digging starts, such as soft or wet soil, buried roots, old debris or a base that has to be dug deeper than planned. If that happens, we'll stop, show you what we found and agree on any change in price with you before we do the extra work.
Prices on an estimate hold for the period written on it. After that, material and labor costs may have moved, so we may need to update the figure before scheduling.
Scheduling, weather and cancellation
We'll give you a start date when you approve the job, and we work hard to keep it. Concrete depends on the weather, so rain, high heat or other conditions that would hurt the pour can push the date back. We'd rather move a pour than put down a slab with a weak top, and we'll tell you as soon as we know.
After the pour, the concrete needs time to cure, which is the wait while it hardens and gains strength before it can take foot traffic or a car. We'll tell you when it's safe to use. Using it sooner than that can damage it, and that damage isn't covered by us.
If you need to cancel or reschedule, please let us know as early as you can. If we've already ordered materials, rented equipment or started work, you may owe us for those costs. Your estimate or contract will say how this works for your job.
Payment
Your estimate or contract sets out how much is due, when it's due and the ways you can pay. Some jobs need a deposit before we order materials or book the concrete.
Payment is due on the dates in your agreement. If a payment is late, we may pause work until it's made, and we may use the remedies California law allows a contractor to collect what is owed.
What concrete can and can't promise
Concrete shrinks as it dries and moves with the ground and the seasons, so small cracks can show up even in well-built work. We cut control joints, which are planned grooves that give the slab a place to crack in a straight line instead of at random, but no contractor can promise concrete that never cracks.
Color, texture and finish can vary from one pour to the next and from any sample or photo, because concrete is a natural material made in batches. Hairline cracks, small color differences and surface marks from weather are normal and aren't defects on their own.
Any warranty we give you is the one written in your contract. Apart from that, our work and this website are provided as is, and we make no other promises, spoken or written, to the extent the law allows.
Limits on our liability
We're responsible for doing the work we agreed to, the way we agreed to do it. We aren't responsible for problems caused by things outside our control, such as ground movement, tree roots, flooding, heavy vehicles the slab wasn't built for, harsh chemicals, or changes someone else makes to the work.
Before we dig, you need to tell us about anything buried on your property that a utility locate won't mark, such as sprinkler lines, private gas or power lines, septic systems or drain pipes. We aren't responsible for damage to buried items we weren't told about.
To the extent the law allows, our total liability for any claim about a job is limited to what you paid us for that job, and we aren't liable for indirect or follow-on losses. Nothing here limits any right you have under California law that can't be waived.
Using this website
We try to keep the information on this site accurate and current, but it's general information, not advice about your specific property. Photos show past work and may not match what your job will look like.
The words, photos and design on this site belong to One Call Lodi Concrete Company. Please don't copy or reuse them without asking us first.
If something goes wrong
If you're unhappy with any part of our work, call us first at (209) 280-3061 or reach us through our contact page. Most problems get sorted out quickly once we come back out and look at them together.
If we can't settle it between us, we both agree to try mediation in good faith before going to court. If that doesn't work, either of us may take the matter to the state or federal courts that serve San Joaquin County, California.
Governing law
These terms, and any job we do for you, are governed by the laws of the State of California, without regard to rules that would apply another state's law.
Changes to these terms
We may update these terms from time to time. The version posted on this page is the one that applies when you use the site. Changes don't affect a job already covered by a signed contract unless we both agree in writing.
Questions about these terms
If anything here isn't clear, ask us before you book. You can call (209) 280-3061 or send us a message through our contact page, and we'll explain how it applies to your job.